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山东省交通运输服务评价系统的分析与研究

Analysis and Research of Shandong Province Transportation Service Evaluation System

摘要:

以适应山东省交通运输服务社会发展需求为基础,主要选取公路运输服务社会公共满意度作为研究对象,构建并改进了山东省公路交通服务社会满意度测评(HCSI)模型,对结果进行了四分图分析和结构方程模型分析,最后进行社会满意度评价系统的设计开发。

Abstract:

In order to adapt to the social development of transportation service in Shandong Province, we selected the social public satisfaction of road transportation service as the research object, constructed and improved the HCSI model of highway traffic service in Shandong Province, Figure analysis and structural equation model analysis, the final social satisfaction evaluation system design and development.

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